We will close at 5.00pm on Thursday 17th December and Re-Open at 9.00am on Monday 4th January 2021. We hope you will be able to enjoy Christmas and New Year, albeit differently this year, and that 2021 will be a healthy one for you and your family.
We hope all our customers, old and new, are safe and well
Due to COVID 19, we are working under the following temporary arrangements:
• Our Reception and Showroom will regrettably NOT be open to visitors.
• Our incoming phone lines will be open 10.00am to 1.00pm and 1.30pm to 3.00pm, Monday to Thursday only.
REDUCED STAFFING LEVELS
Due to some of our loyal staff having to isolate because of COVID-19, we are already experiencing staff shortages across our business and anticipate this situation continuing during the Pandemic.
If you have an order already placed with us, the lead time originally discussed with you will very likely now be lengthened.
NEW ENQUIRIES & CONTACTING US
For any new enquiry, or to contact us regarding an existing order, please email rather than phone, if at all possible. Due to the large number of enquiries we are dealing with, and potential reduced office staff levels, please bear with us while we respond.
We thank you for your understanding during this difficult time and we wish you and yours all the best and hope you can stay safe. We have been in business for 32 successful years and we look forward to serving you for another 32 years!
The Bristol Upholstery & Soft Furnishings Team
Our Ercol Furniture Upholstery & Furnishings Recent Customer Orders Gallery
Below are a selection of recently completed Ercol Cushion customer orders. For a larger selection of completed order images, please visit our facebook page.
"As requested, please find images showing my Ercol Windsor chairs with their smart new cushions and secondly the good fit of the studded webbing. Thank you for a splendid job on the eight cushions. For info, the dresser in the background was made by Ercol as well."
County Wicklow, Ireland
"We've had our newly upholstered ercol Jubilee cushions for a month now and we absolutely love them! We had been saving for about 7 years to get them done and it was worth the wait. Everyone has commented on how bright and lovely they look and how neat the craftsmanship is. The extra buttons were a great surprise and even the delivery drivers that delivered them to us on the other side of Bristol were so friendly. We really are thrilled with them and would recommend your services to others. Thank you, Merry Christmas"
Gemma & Mike Gardner
"Thank you for the new cushions received on Monday. I am delighted with them. A big thank you to your skilled crafts people for the excellent workmanship put in to have a finished product that has completely rejuvenated our chairs and sofas. Even though we are far from local to you (near Edinburgh) you made the whole process so clear, straightforward and easy. Many thanks!"
"Fantastic company, workmanship superb, attention to detail faultless, pattern matched, quality exceptional and I won't go anywhere else for Ercol cushions and covers. I am so pleased with my dear late mother's Ercol Rocking Chair that her and my late Dad struggled to purchase in the 1950's after the war when money was short and working hours long. Thank you Bristol Upholstery for being No.1 on the grid on Google."
Christine Fairbrother, 5-star Google Review
"I am absolutely delighted with my re-upholstered rocking chair and am using it regularly to read or relax. I have had this chair probably since about 1974 when I was 15 and my parents bought it for my bedroom. It has moved with me over the years, sometimes at my house and sometimes at my parents depending on needs, but has recently been relegated to a spare room due to its sorry state, covered with a throw. It is now back in my living room and being enjoyed again, and everyone who sees it comments on how good it looks. I am sure it will have many more years use and is already a favourite with my grandchildren."
"So pleased with my new Ercol cushions and covers."
"I am sending a photo of the lovely cushions you made for my Ercol chairs. As I have said before I am very pleased with them. Thank you."
"Thoroughly recommend the service and skilled work from all at Bristol Upholstery. Huge range of fabrics to choose from along with friendly helpful staff. We just love our ‘new’ sofa!"
"We just wanted to write to say thank you for the wonderful job you did of making our new seat cushions for our Ercol dining set. We were wanting to get the cushions replaced for quite some time but weren’t sure where to go. Our new cushions are comfortable and have a fresh modern look which fits our dining room. We would definitely recommend you to others!"
Andy & Jenny Roberts
"To say we are pleased would be an understatement. Splendid cushions for our Quaker chairs – expensive but worth every penny!"
Vale of Glamorgan
"Thank you so much for completing my order for 6 cushions for Ercol Windsor dining/kitchen chairs. I had bought the chairs on eBay, so they had no cushions and we didn’t have a template for making any. I found Bristol upholstery through an Internet search with Google, and it seemed the answer to my problem. There was a huge range of fabric and you had supplied swatches, so we had some idea of what we wanted. Bristol Upholstery’s specialist knowledge and expertese with Ercol chairs was reassuring.We needed 6 cushions, so we brought a chair to you in January. Your advisor made a template of the chair seat and we chose the fabric. We are delighted with the result. The cushions are a good fit, perfect colour and very comfortable. I love the fact that they securely staple with popper fasteners under the chair seats, and can be unzipped for washing. Thank you once again for your service, knowledge and quality workmanship."
Terry Lawrence (Mrs)
"Dear All at Bristol Upholstery, Just a few pics of the wonderful chair cushions you made for us, shown in situ. Needless to say we are delighted in what you have achieved. This has not gone unnoticed by our friends and relatives. Again, many thanks"
Bruce and Sue Grant
"Many thanks for a good job. Here are pictures of one of the chairs with the cushions in situ."
"Thank you so much for reupholstering my Ercol Jubilee sofa’s cushions so brilliantly - you’ve done an excellent job and they look wonderful on the frame! I’ve had many compliments about how great they look and have recommended you to several people. Thank you again for your hard work (it can’t have been an easy one)!"
"Thank you for producing such a striking cushion. We are delighted with it."
"Bristol Upholstery were recommended to me by ERCOL as they no longer made replacement cushions for my 1975 Windsor chair which had been a Ruby wedding present for my parents. This was no problem for the company, who helped me with the selection of a very contemporary fabric, used my old cushions so the new ones are so perfectly and professionally made. The workmanship is superb and very high standard. I can't thank the staff enough for their friendly help throughout and am so thrilled with the new cushions which look amazing. The ordering procedure is particularly impressive with the efficient organisation of borrowing the old cushions for accurate replacement and the fast delivery of the completed order. I cannot praise Bristol Upholstery more highly. Thank you."
"Thank you for the swift return of our much loved Ercol cushions, re-covered to perfection. Hope the attached photos will show other potential customers how good your workmanship is. No, you are not the least expensive, however, it would be a shame to use less quality fabric or inexperienced workmanship on our furniture."
Burton Upon Trent
"Hi Chelsea, Just to let you know that the seat pads and material have arrived. Delighted with them, please pass on our thanks to everyone."
"Letting you know our new Ercol Cushions and Covers arrived home safely today and we are very pleased with them. Please let your team know we are very grateful for all their hard work. Here are some photos (shown above) which show the completed chairs in all their glory!"
P & M. Dickinson
"We have recently received our Ercol furniture back and would like to show you pictures. We are absolutely delighted with your work. The colour is amazing, a teal colour with patchwork details on it. This is the ladies chair and High Back chair and they're lovely."
"Just wanted to write to say a huge thank you for all your hard work on our Ercol cushions. I cannot fault: Your helpful staff on the telephone and over the internet/email; Your efficiency in dealing with any questions; The promptness of the collections and deliveries; The strength of the sellotape provided!; The brilliant packaging on delivery; Finishing in time for Christmas! We are both really pleased with the result and wish we had done this a long time ago! The seats are now really comfortable. THANK YOU TO ALL YOUR STAFF IN AND OUT OF THE WORKSHOP, YOU ARE STARS!"
Wendy and Colin Graves
"Just a quick note and a couple of photos of the cushions you recently did for our old Ercol chair. Totally brought it back into everyday use! Looks excellent we feel and very pleased with quality of the work, the comfort and the hassle-free turn around."
"Many thanks for your great service, more than happy with the way they look!"
"I am absolutely delighted with my Ercol cushions. I attach a photo for you to see just how good they look in my newly-built log cabin. Many thanks once again and best wishes."
"Dear Bristol Upholstery Team, Absolutely delighted with the new cushions, beautifully made, perfect fit."
"Here are a couple of photos (above) of the chairs you upholstered for us. Please use them as you see fit. My wife and I are agreed that you have done a wonderful job on them and we are very pleased. Send our thanks to all those involved with the repair."
Ken & Pip Morris